Tom's Place Gift Voucher
Product Description

If you have problems with size, colour or style our e-gift card/voucher allows you to treat the lucky recipient so they can choose the gift they want.

Renowned for our personal customer service, we will ensure recipients receive all the advice they need and we are ready to help as best we can.

E-gift card values range from £20 to £100, or if you would like to specify a specific value, you can do so by placing the order over the phone. They can be sent and received on the same day and will be emailed directly to your recipient’s email address, with a personal message from you.  They are redeemable online and over the phone.

Please note the Tom's Place e-gift card is valid for 12 months from the date the recipient receives the e-gift card in their inbox. For any questions regarding buying a Tom's Place e-gift card, please see our e-gift card FAQs and Terms & Conditions.

Delivery

The Tom's Place e-gift card can be sent directly to your recipient’s email address on the same day of purchase or scheduled for a specific date in the future.

FAQs and Terms & Conditions

1).Value range 

The Tom's Place e-gift cards are available to buy in Pound Sterling in set values ranging from £20 to £100, or to specify a specific amount please contact us. They are redeemable online or over the phone.

2).Redemption

  • The e-gift cards can be sent and received on the same day of purchase or scheduled in advance for a specific date in the future and will be emailed directly to your recipient’s email address, with a personal message from you.  

  • They may be used to purchase items of a higher price than the amount on the e-gift card, on payment of the difference.

  • Multiple e-gift cards  can be used in one transaction. There is no limit of e-gift cards per one transaction.

  • They cannot be exchanged for cash or used to buy another e-gift card. There are no limitations on how many times an e-gift card can be used (until the balance is £0.00).

  • If any item purchased with an e-gift card is subsequently refunded, any money owing will be added to the remaining balance on the e-gift card.

  • If you do not spend the entire balance on the e-gift card, the remaining balance will be updated after every transaction.

  • Our e-gift cards are valid for the period which is the later of 12 months from:

  • The date the recipient receives the e-gift card by email, or

  • The date of the incurred refund

  • Any remaining balance will be cancelled on expiry of the validity period.

Balance enquiries can be obtained by email once the e-gift card has been used to purchase an item or by contacting us by phone

Tom's Place shall not be liable or responsible for e-gift cards that are unable to be delivered due to your error (for example, typing errors, misspelt or incorrect email addresses), spam filters, firewalls or mailbox restrictions - should this occur please let us know as soon as possible so we can help.

Cancellation of e-Gift Cards

  • They cannot be returned or refunded, except in accordance with your statutory rights. 

  • Under the Regulations, (as outlined above), if you are contracting with us as a consumer online or by phone , you have the right to cancel all or part of your order for an e-gift card at any time up to 14 calendar days after the day on which you place your order, provided none of the balance has been spent. Further details are set out above.

Tom's Place E-gift cards can only be purchased for transactions in the UK and only available in Pounds Sterling.

If anything is unclear please contact to get clarification and will be happy to help.

Tom's Place Gift Voucher

An email address for the recipient of this voucher will be required at the checkout.

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